We are committed to ensuring prompt and fair resolution of investor grievances. The following channels and mechanisms are available for raising and escalating complaints:

I) DIRECT COMPLAINT TO SPARK FUND ADVISORS LLP CO-INVESTMENT PMS

Investors may raise their concerns or queries directly in relation to their Co-Investment PMS accounts held through Spark Fund Advisors either to

• Grievance redressal email ID - investorgrievance.midasfund1@sparkcapital.in

• Contact details of the compliance officer: Mr. Anupam Mohaney (compliance@sparkcapital.in)

• Physical letter posted to the below address:
  To,
  Compliance office,
  Grievance redressal division of Spark Fund Advisors LLP Co-Investment PMS
  Registered Office: No. 1, 3rd Floor, First Crescent Park Road, Gandhi Nagar, Adyar, Chennai 600 020

Timeline for Resolution:

Upon receipt and verification of the complaint, Spark Fund Advisors LLP Co-Investment PMS will provide a response regarding the redressal within 21 days from the date of receipt, via email or physical letter, as applicable.

II) ESCALATION VIA SCORES PORTAL:

If the grievance remains unresolved or the resolution provided is unsatisfactory, investors may escalate the issue to SEBI electronically through SEBI Complaints Redress System - SCORES (a web based centralized grievance redressal system of SEBI at (https://scores.sebi.gov.in/)

III) DISPUTE RESOLUTION VIA ODR PORTAL:

If the grievance is not resolved even after escalation through SCORES, the investor may initiate dispute resolution through the SMART Online Dispute Resolution (ODR) Portal (https://smartodr.in/login)

Steps to File a Compliant on SCORES and SMART ODR Portal

1. Register on the respective portal

2. Mandatory details for filing complaints: Name, PAN, Address, Mobile Number, Email ID

3. Benefits - Effective communication & Speedy redressal of the grievances